Faq - Your Account
Having a Purewhite account makes shopping with us easier. It’s faster to place an order as your address details will be filled in automatically and all your orders including invoices are easily accessible.
At the top right of our website click ‘account’ and register by filling in all required fields.
As soon as you are ready to check out you’ll have an option to sign in to your account or continue without signing in or creating one.
The Purewhite collections are made by a team of fashion professionals who know all the ins and out of the products.
All the available payment methods we do have. An explanation what to do with a failed payment.
Explanation of all the time zones with the corresponding delivery time plus delivery costs.
NEED HELP? CONTACT US
In case of questions regarding your order in the shop, delivery, return information or products, please contact us.
Didn't received a order confirmation or you wanna know when your order will be delivered.
Return you ordered product(s) or wanna know if you can exchange them for another size.
Still not having the right answer? We do have some extra information for you.