Faq - Delivery
We always try to get your order to you as soon as possible, see the full list of fees and delivery times below.
DHL - 1 business day
EUROPE ZONE 1
DHL - 1-3 business days
EUROPE ZONE 2
Denmark, France, Italy, Luxembourg, Poland, Portugal, Spain, Sweden, United Kingdom, Austria
DHL - 2-4 business days
€4,95 Delivery cost
We first suggest checking the tracking link you received via email. It might be possible that the estimated delivery time has changed, or that you accidentally filled in the wrong address. If the estimated delivery time didn’t change and your address is correct, please check you email again to see if you received a message from the shipping company. The package may have been delivered to your neighbors address or your delivery window may have been rescheduled. Still can’t find the whereabouts of your package? Get in touch with our customer support via firstname.lastname@example.org to ensure a quick delivery of your order.
Didn't received a order confirmation or you wanna know when your order will be delivered.
Return you ordered product(s) or wanna know if you can exchange them for another size.
The Purewhite collections are made by a team of fashion professionals who know all the ins and out of the products.
All the available payment methods we do have. An explanation what to do with a failed payment.
Be part of Purewhite with your account and make your shopping easier.
Still not having the right answer? We do have some extra information for you.