FAQ - PRODUCTS
PRODUCTS
Purewhite’s styles fit true to size. More info about the fit, shape and fabric of each item can be found in the product descriptions. If you need further help, please feel free to contact our customer support via webshop@purewhite.nl.
It may occur that you’ve seen one of our items elsewhere, however it is sold out in our webshop. We suggest keeping an eye on our website on a regular basis, as the item might get restocked. If you need further help, please feel free to contact our customer support via webshop@purewhite.nl.
Sorry that the item you wanted to order is out of stock. We suggest keeping an eye on our website on a regular basis, as the item might get restocked. If you need further help, please feel free to contact our customer support via webshop@purewhite.nl.
The Purewhite collections are made by a team of fashion professionals who know all the ins and out of the products. We suggest also checking out the product’s description as you may find your answer there. Haven’t found your answer? Get in touch with the customer service to ask your question(s) via webshop@purewhite.nl.
ORDERS
Didn't received a order confirmation or you wanna know when your order will be delivered.
RETURNS
Return you ordered product(s) or wanna know if you can exchange them for another size.
DELIVERY
Explanation of all the time zones with the corresponding delivery time plus delivery costs.
NEED HELP? CONTACT US
In case of questions regarding your order in the shop, delivery, return information or products, please contact us.
NEED HELP? CONTACT US